If we lose the services of Tien Tzuo, our founder, Chairman, and Chief Executive Officer, or other members of our senior management team, we may not be able to execute on our business strategy. We also cannot be certain that we will be able to maintain successful relationships with any strategic partners and, to the extent that our strategic partners are unsuccessful in marketing our solution, our ability to sell our solution and our business, operating results, and financial condition could be adversely affected. Since developing our solution is complex, the timetable for the release of new products and enhancements to existing products is difficult to predict, and we may not offer new products and updates as rapidly as our customers require or expect. Mobile Application Deployment Platform. Our failure to comply with these laws and regulations could have an adverse effect on our business and operating results. Accordingly, the effect of significant downturns in sales and market acceptance of our solution, and potential changes in our pricing policies or rate of renewals, may not be fully reflected in our operating results until future periods.

The impact of one or more of the foregoing and other factors may cause our operating results to vary significantly. Table of Contents Similarly, in-house custom built systems usually require a significant amount of engineering and IT resources to build and maintain and frequently prove to be inadequate as companies seek to expand their offerings and operations. Further, pursuant to Section of the JOBS Act, as an emerging growth company, we have elected to take advantage of the extended transition period for complying with new or revised accounting standards until those standards would otherwise apply to private companies. Accordingly, our exposure to damages resulting from infringement claims could increase and this could further exhaust our financial and management resources. Mountain View, California Table of Contents The information in this prospectus is not complete and may be changed.

Attrition rates may increase, and we may face integration challenges as we continue to seek to expand our sales force.

ncr case study zuora

Risks Related to Our Business and Industry. Table of Contents Even if the claims do not result in litigation or are resolved in our favor, these claims, and the time and resources zora to resolve them, could divert the resources of our management and adversely affect our business and operating results. Furthermore, during uncertain economic times our customers may face issues gaining nrc access to sufficient credit, which could result in an impairment of their ability to make timely payments to us.

Ncr case study zuora

The successful assertion of one or more large claims against us that exceed available insurance coverage, or the occurrence of wtudy in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, including our financial condition, operating results, and reputation.

Exact name of Registrant as specified in its charter. New income, sales, use, value-added, or other tax laws, statutes, rules, regulations, or ordinances could be enacted at any time possibly with retroactive effectand could be applied solely or disproportionately to services provided over the Internet or could otherwise materially affect our financial position and xuora of operations. In the event zuoraa further growth of our operations or in the number of our third-party relationships, our information technology systems and our internal controls and procedures may not be adequate to support our operations.


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Moreover, larger organizations, which comprise csae large and growing component of our direct sales efforts, may demand substantial price concessions. Additionally, we expect that existing laws, regulations, standards, and other obligations may be interpreted in new and differing manners in the future, and may be inconsistent among jurisdictions.

Larger enterprises typically have longer decision-making and deployment cycles, may have greater zuota to develop and maintain customized tools and applications, demand more customization, require greater functionality and scalability, expect a broader range of services, demand that vendors take on a larger share of risks, demand higher levels of customer service and support, require acceptance provisions that can lead to a delay in revenue recognition, and expect greater payment flexibility from vendors.

Even the perception of privacy concerns, whether or not valid, may inhibit the adoption, effectiveness, or use of our solution.

As filed with the Securities and Exchange Commission on March 16, They increasingly value access over ownership and care more about outcomes and experiences as opposed to simply product specifications or features. Deploying our solution on-premises would cause us to incur significant additional research and development expense, and, even if we were to make these investments, we may be unsuccessful in implementing a competitive on-premises offering.

NCR Corporation customer references of Zuora

Cyber-attacks and other malicious Internet-based activities continue to increase generally. If our security measures or those of our service providers are breached, or are perceived to have been breached, as a result of third-party action, including cyber-attacks or other intentional misconduct by computer hackers, employee error, malfeasance, or otherwise, and someone obtains unauthorized access to our data or other data we or our service providers maintain, including sensitive customer data, personal information, intellectual property, and other confidential business information, we could face loss of business, regulatory investigations, or orders, and our reputation could be severely damaged.

This could result in a temporary or permanent revenue shortfall and adversely affect our business. The SEI includes customers that have been invoicing through our Zuora Central Platform for at least ten quarters, except customers that are in the process of importing data from another billing system or migrating off of our platform. If these providers were to increase the cost of their services, we may have to increase the price of our solution, and our operating results may be adversely impacted.

There are a number of data protection, security, privacy, and other government- and industry-specific requirements, including those that require companies to notify individuals of data security incidents involving certain types of personal data. We have less experience marketing, ncrr pricing for, and selling Zuora RevProand nct are still determining how to best market, price, and support adoption of this offering.


We derive substantially all of our revenue and cash flows from sales of subscriptions and associated deployment of our Zuora Central Platform and our Zuora Billing cwse Zuora RevPro products. If we or our customers are unable to transfer data between and among countries and regions in which we operate, it could decrease demand for our solution, require us to modify or restrict nncr solution, products, services, or operations, and impair our ability to maintain and grow our customer base and increase our revenue.

They were built for the product era and designed to support linear, order-based, sequential, and one-time transactions that focus on selling and shipping products to customers and stufy for syudy transactions. Casse changes could consume substantial resources and may not be effective. While our revenue has grown in recent years, if our revenue declines or fails to grow at a rate faster than these increases in our operating expenses, we will not be able to achieve and maintain profitability in future periods.

Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations which could subject our business to higher tax liability.

Many companies may be unwilling or unable to offer their solutions using a subscription business model, especially if they do not believe that the consumers of their products and services would be receptive to such offerings. Our historical results are not necessarily indicative of the results to be expected in the future.

ncr case study zuora

We may experience fewer customer orders, reduced gross margins, longer sales cycles, and loss of market share. Some of these risks include:. The rapidly evolving nature of this market, as well as other factors that are beyond our control, reduces our ability to accurately evaluate our long-term outlook and forecast annual performance. The European Union and United States agreed in to a framework for data transferred from the European Union to the United States, called the Privacy Shield, but this framework has been challenged by private parties and may face additional challenges by national regulators or additional private parties.

Table of Contents If our security measures are breached, if unauthorized access to customer data, our data, or our solution is otherwise obtained, or if our solution is perceived as not being secure, customers may reduce the use of or stop using our solution, and we may incur significant liabilities.

Our solution incorporates certain open source software. Traditional enterprise resource planning, or ERP, systems were built in the s for product-based businesses, and these product-centric architectures do not adequately support the new requirements that companies face in the Subscription Economy.